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After helping me, the technician I was speaking with said, "Oh, you have Premium Support," so maybe I could have gotten the help without spending the . Every time I leave the report, save it, and go back, I have to reset the customization. I gave them 2 stars instead of one star because I did get useful help from my last contact with technical support.

For the last 5 months, I've had to reset my connection with Capital One to download transactions.

Uncleared = un-checked (standard check-box)Cleared = checked (standard check-box)Reconciled = Green Check-mark icon To set a Transaction to Reconciled without doing a full reconciliation: Display the Cleared column as mentioned above.

First, ​check the version and the release number of the Quicken software you're using.

You will receive a message confirming that you're already running the latest version.

If you're unable to open Quicken for Windows after a recent product update, it's possible that an issue during the installation is preventing Quicken from opening.

Updates for Quicken 2016 for Windows can be found here, when available.