A study called “Making Proactive Chat Work” that was conducted by Forrester Research found the following: “Many online consumers want help from a live person while they are shopping online; in fact, 44% of online consumers say that having questions answered by a live person while in the middle of an online purchase is one of the most important features a Web site can offer.” An online chat system provides customers immediate access to help.
Wait times are often much less than a call center, and customers can easily multi-task while waiting.
The world is connected by a series of networks called the Internet.
Through Internet, we can do a lot of things out of which one of the major advantages is we can chat with unknown people in many various ways.
The report goes on to say: “62% reported being more likely to purchase from the site again.
A further 38% of respondents said they had made their purchase due to the chat session itself.
Additionally, the pain of having to dial a 1-800 number and navigate through a maze of numeric options is non-existent.
An ATG Global Consumer Trend study found that 90% of customers consider live chat helpful and an survey found that 63% were more likely to return to a website that offers live chat.
So why should it be any different when you’re on your phone? Or, just tap the confetti emoji next to your friend’s name.
As it turns out, live chat has the ability to provide the convenient answers that customers want, while also adding significant benefits to the staff and bottom line of companies.
In this post we’re going to get into why live chat can improve your business and tips on how to maximize its effectiveness.
So I have discussed Top 10 Ways for Live Video Chat with Strangers that allows you to chat with strangers without revealing your identity and connecting to strangers that reside in unknown locations throughout the globe. No registrations and no age limit are mandatory for video chatting with strangers.
Actually, this Omegle is an online site started by a teenager in the past for random video chats that boomed in the market.